General Safety Guidelines

We encourage all users to follow these essential safety practices for every transaction:

Communicate clearly and confirm all rental details before booking
Read listing descriptions carefully and ask questions if anything is unclear
Share only necessary personal information to protect your privacy
Trust your judgment and avoid any transaction that feels suspicious

For Customers

Before Booking

Review the provider profile and listing details carefully
Confirm pricing, security deposit, and cancellation terms
Verify the exact pickup location and timing
Request clear photos or additional details if needed

At Pickup or Delivery

Inspect the vehicle or rental item thoroughly before use
Check for existing damage and inform the provider immediately
Verify documents such as RC, insurance, and permits
Take photos of the item for your own reference

During the Rental

Use the rented vehicle or item responsibly
Follow all local laws and traffic regulations
Contact the provider immediately if you encounter any issues

At Return

Return the item on time and in the agreed condition
Settle any pending charges directly with the provider
Report any disputes or concerns to us promptly

For Providers

Before Listing

Provide accurate and honest information in listings
Keep pricing and item availability updated
Ensure your contact information is correct and reachable

During Rentals

Clearly communicate rental terms and policies
Ensure all vehicles and items are clean and safe to use
Provide all required documents and instructions

After Rentals

Inspect returned items promptly upon handover
Address any customer concerns professionally
Report any misuse or disputes to the platform if necessary

Payments and Transactions

FindOnRent connects customers directly with rental providers. We do not collect or process payments on behalf of users.

Payments are handled directly between users
Do not share sensitive financial information publicly
Confirm payment methods and receipts clearly

Platform Responsibility

FindOnRent acts as a marketplace. We do not own, inspect, or operate rental items. While we strive to maintain a safe platform, rental agreements and responsibilities remain strictly between customers and providers.

Reporting Issues

If you notice unsafe behavior, suspicious activity, or policy violations, report it immediately. Please provide the listing link, provider name, and description.

Report Now

Following these guidelines helps ensure a positive, professional, and secure experience for everyone in the FindOnRent community.

Safety Guidelines

Your safety is our priority. These guidelines help ensure a transparent, secure, and reliable rental experience for every user.