Understanding your rights and responsibilities regarding bookings, cancellations, and refunds.
Last Updated: December 23, 2025This Cancellation and Refund Policy governs the handling of cancellations, refunds, and related inquiries on the FindOnRent platform. By accessing or using our services, you acknowledge and agree to the terms outlined herein.
FindOnRent operates exclusively as a marketplace connecting customers with independent rental service providers. We do not own inventory, determine rental pricing, or process financial transactions directly.
All rental agreements are executed directly between customers and providers.
Customers may request cancellation of a rental booking subject to the provider’s stated policies. Before confirming a booking, please clarify:
All cancellation requests must be communicated directly to the rental provider.
Providers reserve the right to cancel a booking due to item unavailability, operational constraints, safety concerns, or force majeure events.
In such instances, the provider is responsible for promptly informing the customer and facilitating any applicable refund or alternative arrangement.
Refunds, where applicable, are processed solely by the rental provider.
Failure to arrive for a booking ("No Show") may result in partial or full charges as per the provider’s policy.
Early returns may not automatically qualify for refunds. Eligibility is subject to the provider’s discretion. We recommend clarifying these conditions beforehand.
Modifications to booking dates, duration, pickup details, or item selection must be approved by the provider. Any resulting pricing adjustments are at the sole discretion of the provider.
In the event of a dispute regarding cancellations or refunds:
FindOnRent acts solely as an intermediary marketplace. We are not a party to rental agreements, do not hold funds, and are not responsible for enforcing cancellation or refund terms between users and providers.
Providers found to be misrepresenting cancellation or refund terms may face disciplinary actions, including listing suspension or permanent removal from the platform.
FindOnRent reserves the right to update this policy at any time. Modifications will be posted on this page with a revised date. Continued use of the platform constitutes acceptance of the updated policy.
For inquiries regarding this policy, please contact us:
Important: Cancellation and refund terms are determined exclusively by individual providers. Please confirm all policies directly with the provider before completing your booking.